Delivery Issues

How Can I Track My Delivery?

You will see a tracking number in order of your account once your package was sent out, copy the number and click TRACK, you will directed to DHL or EMS official tracking site, paste the tracking number you will see the information of your packages.
Or you can visit EMS or DHL official tracking website below to paste the tracking number:  
DHL OFFICIAL WEBSITE
EMS OFFICIAL WEBSITE

What Shipping Ways Do You Offer?

You can choose 2 different deliveries by yourself when proceeding your order on cart.

Average Price: $25/pair
Shipping time:US 3 – 4 days/ EU 6 -7 days/ Other Countries 3-10 days.
Tracking: You will see a tracking number in your order of your account once your packaged was sent out, copy the number and click TRACK, you will directed to DHL official tracking site, paste the tracking number you will see the information of your packages. 
Or you can visit DHL OFFICIAL WEBSITE to paste the tracking number.

Average Price: $18/paire
Shipping time:US 7-8 days/ EU 8-10 days/ Other Countries 7- 15 days.
Tracking : You will see a tracking number in order of your account once your packaged was sent out, copy the number and click TRACK, you will directed to DHL official tracking site, paste the tracking number you will see the information of your packages.
Or you can visit EMS OFFICIAL WEBSITE to paste the tracking number.

How long Will My Package Be Send out?

Most of our products are in stocks in factory, normally your order will be proceed within 12 hours and will be send out within 48 hours in working days.
If the products you bought was out of stock, our customer service will contact you and inform you the time of shipping.

I Haven’t Received my Parcel – What Should I Do?

Firstly you need you tracking your number and check whether you package reach your destination, if not, please be patient and wait for a while. If yes, just contacts us and we will check it for you.
If your country ask for custom clearance, you parcel would be stored in your local custom, and you need to contact your local custom to get your parcel.

What If I Need to Pay Custom Duty?

Some countries may need to pay custom duty or taxes. All applicable duties, fees and any other charges imposed for customs clearance are the responsibility of the customer.
The custom duty or taxes is different for different countries. You can consult you local post office for details.

Can I Change My Delivery Address?

You can amend your shipping address before the parcel sent out, which ask for you contact us within 24 hours if you need.

Which Countries You Deliver to?

We support to deliver to most of countries in North America, Europe, Oceannia(Australia and New Zealand). If you are not sure whether your country in our delivery list, just contacts us.