Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders?

USD 14.9 for DHL Express Shipping per sneakers

Which payment methods are accepted?

We accep credit card including Visa, Mastercard, JCB and so on.

What if my payment failed?

If your payment failed, contact your credit card issuing bank and authorize the payment. Then e-mail us and we will help you to finish your order.

How long will delivery take?

We will send out your sneakers within 72 hours after the order, our delivery usually takes 7-14 days worldwide. The tracking No. will be sent to your e-mail once your order sent.

What exactly happens after ordering?

You will receive an email from us once you placed an order in our shop.

Do I receive an invoice for my order?

Yes, usually the invoice will be sent with your sneakers.

Does the product price include tax?

All our products do exclude customs duties, some countries may need customs clearance fees, such as the United Kingdom, the cost of clearance is owned by the user

Send us an email

[email protected]